Privacy policy

Last updated: 27 June 2026

This website is operated by 0161 Manc Limited, trading as TPU Patches. Throughout this policy, “TPU Patches”, “we”, “us” and “our” refer to 0161 Manc Limited.

This Privacy Policy explains how we collect, use and protect your personal information when you visit our website, place an order, contact us or otherwise use our services.

For the purpose of applicable data protection laws, 0161 Manc Limited is the data controller of your personal information.

If you have any questions about this Privacy Policy, please contact us at orders@tpupatches.co.uk.

Information We Collect

Depending on how you use our website and services, we may collect the following information:

• Your name
• Company name
• Billing address
• Shipping address
• Email address
• Phone number
• Order details
• Payment confirmation details
• Artwork and design files supplied by you
• Customer support messages
• Account login details if you create an account
• Device information, such as IP address, browser type and device type
• Website usage information, such as pages viewed, products viewed and items added to cart
• Marketing preferences

We do not intentionally collect special category data such as health information, religious beliefs or political opinions.

How We Collect Information

We may collect information:

• Directly from you when you place an order, create an account, upload artwork or contact us
• Automatically when you visit our website, using cookies and similar technologies
• From service providers that help operate our website, process payments, provide analytics, ship orders or support customer service
• From Shopify, our ecommerce platform
• From marketing or advertising platforms where permitted by law

How We Use Your Information

We use your personal information to:

• Process and fulfil your orders
• Produce custom TPU transfers and related products
• Contact you about your order
• Arrange shipping and delivery
• Process payments
• Provide customer support
• Respond to enquiries
• Manage your account
• Improve our website and services
• Detect and prevent fraud
• Comply with legal, tax and accounting obligations
• Send marketing emails where you have opted in or where we are otherwise permitted to do so

Lawful Basis for Processing

Where required under UK GDPR, we rely on the following lawful bases:

• Performance of a contract: to process orders, take payment, produce goods and arrange delivery
• Legitimate interests: to operate and improve our business, respond to enquiries, prevent fraud and provide customer service
• Consent: for certain marketing communications and non-essential cookies where required
• Legal obligation: to keep records for tax, accounting, legal and compliance purposes

Payment Information

Payments are processed securely through our payment providers and Shopify.

We do not store your full debit or credit card details.

Payment providers may collect and process payment information in accordance with their own privacy policies.

Artwork & Uploaded Files

When you upload artwork, designs, logos or files, we use them for the purpose of producing your order, reviewing artwork suitability, customer support, quality control and record keeping.

We do not sell your artwork to third parties.

We will not use your artwork for marketing unless you have given us permission.

Sharing Your Information

We may share your personal information with trusted third parties where necessary to operate our business and provide our services.

This may include:

• Shopify, which hosts and powers our online store
• Payment processors
• Royal Mail or other delivery providers
• IT and website service providers
• Analytics providers
• Marketing platforms
• Professional advisers, such as accountants or legal advisers
• Authorities or regulators where required by law

We only share information where necessary and appropriate.

Shopify

Our store is hosted by Shopify.

When you use our website, Shopify may collect and process personal information to provide ecommerce services, checkout, payments, fraud prevention, analytics and platform features.

Your information may be processed by Shopify and other service providers outside the UK.

Marketing

If you sign up to our mailing list, place an order or otherwise give permission, we may send you emails about products, offers, updates and relevant information.

You can unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us at orders@tpupatches.co.uk.

Even if you unsubscribe from marketing, we may still send service emails relating to your orders, account or enquiries.

Cookies

Our website uses cookies and similar technologies to operate the website, remember preferences, enable checkout, analyse website performance and support marketing.

Some cookies are essential for the website to work. Others may be used for analytics or advertising where permitted.

You can manage cookie preferences through your browser settings or any cookie tool provided on our website.

Blocking cookies may affect how the website functions.

Data Retention

We keep personal information only for as long as necessary for the purposes it was collected.

This may include:

• Order and transaction records kept for tax and accounting purposes
• Customer support records kept to help resolve issues and maintain service history
• Artwork files kept for production, quality control, repeat orders or order history
• Marketing records kept until you unsubscribe or withdraw consent

When information is no longer needed, we will delete, anonymise or securely retain it where required by law.

Security

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse or disclosure.

However, no website, email system or online service can be guaranteed to be completely secure.

Please avoid sending sensitive information through unsecured channels.

Your Rights

Under UK data protection law, you may have the right to:

• Access the personal information we hold about you
• Ask us to correct inaccurate information
• Ask us to delete your information in certain circumstances
• Object to certain processing
• Ask us to restrict processing in certain circumstances
• Request a copy of your personal information
• Withdraw consent where we rely on consent
• Complain to the Information Commissioner’s Office

To exercise your rights, contact us at orders@tpupatches.co.uk.

We may need to verify your identity before responding to your request.

International Transfers

Some of our service providers may process personal information outside the UK.

Where this happens, we rely on appropriate safeguards or recognised transfer mechanisms where required by law.

Children

Our website and services are not intended for children.

We do not knowingly collect personal information from children.

If you believe a child has provided us with personal information, please contact us so we can review and delete it where appropriate.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, content or security of third-party websites.

Please review their privacy policies before providing personal information.

Complaints

If you have concerns about how we handle your personal information, please contact us first at orders@tpupatches.co.uk.

You also have the right to complain to the Information Commissioner’s Office, the UK supervisory authority for data protection.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, website, services or legal requirements.

The latest version will always be available on our website.

Contact

For privacy questions or data protection requests, contact:

TPU Patches
0161 Manc Limited
Unit 8.4 Tameside Business Park
Windmill Lane
Denton
Manchester
M34 3QS
United Kingdom

Email: orders@tpupatches.co.uk